Support
For help with a Mechaghost game, email support@mechaghost.com.
What to include
- The name of the game
- Your device or platform, such as iPhone, Android phone or Steam
- The game version, if you can find it
- What happened, and what you expected to happen
- A screenshot, if it helps
Never send passwords or payment card details. We will never ask for them.
Refunds
The store you bought the game from handles payments and refunds, so start there:
- App Store: Request a refund from Apple
- Google Play: Google Play refund policies
- Steam: Steam refunds
If the store can't help, email us.
Your data
To find out what we hold about you, or to have it deleted, email the same address. The privacy policy explains what we collect.
For Mecha Drive on Android diagnostic requests, include the installation ID from Settings → Privacy & support → Copy installation ID, plus your app version. Resetting progress or uninstalling does not delete diagnostic reports already sent to Unity. There is no game account to delete.
Press
Studio facts and logos are in the press kit.